We are proud to share our commitments to Service Standards with our clients and potential clients. Here is the bottom line: we are different from any other law firm that handles injury and wrongful death cases. We are purpose driven to serve others. We say what we do and we do what we say. Not only are we known for delivering excellent results for our clients, but we also believe that our purpose is to help others by being responsible stewards with the skills and abilities blessed upon our team.
We believe in the system. We truly believe in our right to a fair and impartial jury trial. We wholeheartedly believe that the justice system works if we work and that we merely serve as the vessels for justice to our clients. We understand that all cases are different and that when the going gets tough for a case, we are grounded and humbled by the fact that this difficulty is exactly why our clients need us. We take our responsibilities seriously because it is simply who we are. We cannot be any other way.
Our service standards below will provide you with further insight into how we expect our team to treat our clients and what our clients have come to expect from our team.
Our team values its responsibilities to our clients. We see our team as the David standing up to billion-dollar goliaths such as the insurance industry and corporations. We believe that safety should come before money and not the other way around. We believe not only in responsibility, but also in accountability. We are Justice Driven™ and leave no stone, pebble, or grain of sand unturned in our commitment to justice for our clients.
We make the following promises to each one of our clients:
We build all of our client relationships on trust. We strive to provide clarity and set expectations with our clients. We work hard to earn the trust of our clients so that they in turn will be forthcoming with all the details of their cases, even ones that may be less favorable. We must make it clear to all Amaro Law Firm clients that anything they tell us is confidential to the extent provided by law and as necessary to represent them. We are 100% on your side. A transparent relationship helps us provide you with the very best service and legal representation.
Developing an effective case strategy requires that we work closely with our clients. Clients’ recollections about their accident, work conditions, injuries, and other details are critical to the development of their case. The more information we have, the better we can represent the clients so we can get the very best outcome for their cases.
When you work with the Amaro Law Firm, you will never be left in the dark. Clarity is kindness. We believe in efficient, effective, and thorough communication with all our clients. We see to it that our clients have clear expectations by helping them understand the insurance claims, litigation, trial, and appellate processes. We present our clients with available options available so they can make informed decisions about their case with the guidance of our legal team. We will always keep clients informed and updated. We will update them on the status of their cases and answer and address any questions or concerns.
Below are some of our communication policies for our clients’ information: that our clients: