Privacy Policy

At EcoLantern Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect:

– Personal Information: When you make a purchase or register an account with us, we may collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide you with a seamless shopping experience.

– Usage Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing patterns. This data helps us improve our website’s functionality and tailor our services to better meet your needs.

2. Use of Information:

– Personal Information: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We may also use this information to send you promotional offers or newsletters if you have opted-in to receive them. You can unsubscribe from these communications at any time.

– Usage Information: We analyze usage data to understand how our website is being used, identify trends, and improve our services. This information is aggregated and does not personally identify you.

3. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

4. Third-Party Disclosure:

We do not sell, trade, or transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or comply with legal requirements. We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

5. Cookies:

Our website uses cookies to enhance your browsing experience and provide personalized content. Cookies are small text files stored on your device that collect information about your preferences and activities on our website. You can disable cookies through your browser settings, but please note that certain features of our website may not function properly without them.