Privacy Policy

Last updated: 2026-09-07

This privacy policy explains how Bats Foundation Repair, LLC handles information collected through this website. It applies to visitors from Pflugerville, Round Rock, Austin and the wider Travis and Williamson County service area who browse these pages or contact the company about foundation repair.

Information We Collect

We collect only the information a visitor chooses to provide — typically a name, telephone number, email address, property address and a short description of the foundation issue being reported. This information is supplied voluntarily when someone requests a free assessment or asks a question about a repair. We do not require any personal information simply to read the content on this site.

Standard technical data such as browser type, device type, approximate region and pages viewed may be recorded by our hosting provider in ordinary server logs. That data is aggregated and is not used to identify individual visitors.

How We Use Information

Information is used to respond to enquiries, schedule and carry out free foundation assessments, prepare written repair scopes, provide warranty documentation, and follow up on completed work. We may also use contact details to answer a question a visitor has already asked us. We do not use submitted information for unrelated marketing.

Information Sharing

We do not sell, rent or trade personal information. Information is shared only with the technicians and administrative staff who need it to complete a requested assessment or repair, with a licensed structural engineer when a project plan requires independent review, or where disclosure is required by Texas or federal law.

Cookies and Third-Party Embeds

This site embeds third-party content including Google Maps, AccuWeather, Wikipedia and YouTube. Those services may set their own cookies or record their own analytics when their embedded content loads, under their own privacy policies rather than ours. Visitors can block or delete cookies through their browser settings; the pages remain readable if third-party embeds are blocked.

Data Retention and Security

Assessment records, written scopes and warranty documentation are retained for as long as the lifetime transferable warranty may be exercised on a property, since that coverage passes to subsequent owners. Enquiries that do not lead to work are retained only as long as needed to answer them. Records are stored with reasonable administrative and technical safeguards, though no method of transmission over the internet can be guaranteed to be completely secure.

Your Choices

You may ask us to confirm what information we hold about you, correct anything inaccurate, or delete records that we are not required to keep for warranty or legal reasons. You may also ask to stop receiving follow-up contact at any time, and the request takes effect as soon as it reaches us.

Children's Privacy

This website is intended for property owners and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has submitted information through this site, contact us and we will remove it.

Changes to This Policy

We may update this policy to reflect changes in our practices or in applicable law. Revisions are posted on this page with an updated date at the top, and continued use of the site after a revision indicates acceptance of the current version.

Data Controller and Contact

Questions about this policy, or about information held on a specific property or project, can be directed to the address, phone number or email above.